Terms of usage
Terms of Use
Welcome to WHY Nutrition. These Terms of Use govern your access to and use of our website, products, and services provided by Planit Food Retail Pvt. Ltd. (“we”, “our”, or “us”). By using our website or services, you agree to comply with and be legally bound by these Terms of Use.
1. Acceptance of Terms
By accessing or using our platform, you confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or legal guardian. If you do not agree to these terms, you may not access or use the platform.
2. Account Registration and Responsibilities
To access certain features of the platform, you may be required to register and create an account. You agree to provide accurate and complete information and to keep your login credentials confidential. You are responsible for all activities that occur under your account. You must notify us immediately at planit@planit.club if you suspect any unauthorized access or security breach.
3. Product Descriptions and Availability
We make every effort to display accurate product information, including ingredients, nutritional facts, and availability. However, we do not guarantee the accuracy, completeness, or reliability of any product descriptions or availability. We reserve the right to modify or discontinue any product without notice, and such modifications may affect promotional offers or product representations already in circulation.
4. Orders and Pricing
All prices listed on our website are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise. Orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order due to errors in pricing, product availability, or suspicion of fraudulent activity. In case of cancellation, the full amount will be refunded to the original payment method within a reasonable timeframe.
5. Shipping and Delivery
We aim to deliver products in a timely manner, but delays may occur due to unforeseen circumstances. Shipping timelines are estimates and not guarantees. Risk of loss and title for products passes to you upon delivery. Please verify address and contact information before placing orders to avoid delivery failures or redirections.
6. Returns and Refunds
Please refer to our Refund Policy for details on returns, refunds, and exchanges. Refund eligibility may vary by product category and condition. For issues, please reach out to planit@planit.club with your order ID and product details.
7. Intellectual Property
All content on our website, including but not limited to text, graphics, icons, images, scoring frameworks, and software, is the intellectual property of Planit Food Retail Pvt. Ltd. or its licensors. No content may be copied, reproduced, modified, distributed, or published in any format without express written permission.
8. Third-Party Links
Our platform may contain links to third-party websites or services. These are provided for convenience only and do not imply endorsement. We are not responsible for the content, accuracy, or practices of third-party sites. Your use of these sites is at your own risk.
9. User Conduct
When using our platform, you agree not to:
- Violate any applicable laws or regulations
- Transmit harmful, harassing, or offensive content
- Impersonate another person or misrepresent your affiliation
- Attempt to breach or bypass security features
- Engage in data scraping or any form of automated data collection
10. Termination of Access
We may suspend or terminate your access to the platform at any time for any reason, including violation of these terms, suspected fraud, or conduct harmful to other users or the business. You may also deactivate your account by contacting planit@planit.club.
11. Disclaimer of Warranties
Our platform is provided “as is” without warranties of any kind. We do not warrant that the site will be error-free, uninterrupted, or free of viruses. Your use of the platform is at your own risk. Nutritional recommendations are based on available research and are not a substitute for professional medical advice.
12. Limitation of Liability
To the maximum extent permitted by law, Planit Food Retail Pvt. Ltd. shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use or inability to use the platform or services. Our liability is limited to the amount you paid for the relevant order or service.
13. Indemnification
You agree to indemnify, defend, and hold harmless Planit Food Retail Pvt. Ltd., its directors, employees, affiliates, and partners from any claims, losses, liabilities, or expenses (including legal fees) arising out of your use of the platform or violation of these terms.
14. Data Privacy and Security
Your privacy matters to us. We take reasonable measures to protect your data and adhere to applicable data protection laws. For more details, please refer to our Privacy Policy. For queries, email us at planit@planit.club.
15. Changes to Terms
We reserve the right to modify these Terms of Use at any time. Changes will be effective upon posting to the website. Continued use of the platform after changes constitutes acceptance of the revised terms. It is your responsibility to review this page periodically.
16. Governing Law and Jurisdiction
These terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts located in Gurugram, Haryana.
17. Contact Us
If you have any questions, suggestions, or concerns about these Terms of Use, you may contact us via the Contact page or write to us at planit@planit.club.