Privacy policy

Privacy Policy

This Privacy Policy describes how Planit Food Retail Pvt. Ltd. (“WHY Nutrition”, “we”, “our”, or “us”) collects, uses, and discloses your personal information when you use our website, mobile services, or engage with our products and services (collectively, the “Platform”).

1. Information We Collect

We may collect the following types of information:

  • Personal details such as name, email address, phone number, and delivery address
  • Transaction details including billing information and purchase history
  • Usage data such as pages visited, time spent, and device information
  • Health or nutrition preferences if voluntarily shared during quiz or profile setup

2. How We Use Your Information

Your data helps us to:

  • Process orders and manage your account
  • Personalize your experience with curated product suggestions
  • Improve our services, site, and customer support
  • Send relevant communication, offers, or service updates

3. Sharing Your Information

We do not sell your personal data. We may share it with:

  • Trusted service providers such as logistics partners and payment gateways
  • Legal or regulatory authorities when required by law
  • Analytics and email marketing platforms for business operations

4. Cookies and Tracking Technologies

We use cookies and tracking tools to enhance your experience, understand site performance, and deliver relevant content. You can control cookies through your browser settings.

5. Data Security

We implement technical and organizational safeguards to protect your data from unauthorized access, disclosure, or misuse. However, no digital platform is 100% secure.

6. Children’s Privacy

Our services are not directed at children under 18. We do not knowingly collect personal information from children without parental consent.

7. Your Rights

You may request access, correction, or deletion of your personal information by writing to us at planit@planit.club. You may also opt-out of marketing communications at any time.

8. Retention

We retain your information only as long as necessary for the purposes stated above or as required by law. Inactive accounts may be archived or deleted after 24 months.

9. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices. Please review it regularly. Continued use of our Platform indicates your acceptance of any updates.

10. Contact Us

If you have any questions, feedback, or concerns regarding our Privacy Policy or data handling practices, please reach out to us at planit@planit.club.