Shipping policy

We accept orders for delivery between 1 to 7 days after order placement. We require you to select a delivery address and block a delivery slot at the time of placing your order. Your order are shipped by us on the same day as the chosen delivery slots for local delivery, and between 2-4 days in advance of the delivery slot for outstation delivery.

It is your responsibility to provide the complete and correct address for the delivery, and to be available to take delivery during your selected delivery slot at the delivery address. 

In the event of your unavailability at the delivery address during your selected delivery slot, we may, at our discretion, make best effort to deliver your order to a nominee communicated by you on the Website at or near your delivery address.

In the event of a non-delivery on account of your non-availability or your failure to allow access of our delivery team to your premises or any other mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by PLANIT for redelivery, including any cost of spoilage of perishable products within your order, shall be claimed from you.